SHIPPING & RETURNS
Shipping Policy:
Orders ship to Israel within 7-10 days. International orders usually take 2-5 weeks. We deliver with Israel post's registered service so please be patient :)
Pick-up is available from Florentine, TLV. We'll let you know when your package is ready and schedule a pick-up time.
Shipping calculated at checkout.
Please note that you, the buyer, are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Returns Policy:
Returns are available as long as the item is unused, no damage has been caused to it and the item is with its original box/cover.
Items can be returned within 14 days of receipt.
There is no refund on shipping costs.
Gift cards and digital assets are not refundable and are not able to be exchange or return.
For any issue feel free to contact me: